Frequently Asked Questions

Your guide to shopping our curated fashion and beauty collections.

What is the standard shipping time for orders?

Orders are typically processed within 1-2 business days. Standard shipping within the continental United States usually takes 3-7 business days, depending on your location.

What is your return policy for fashion items?

We accept returns on unworn fashion items with original tags attached within 30 days of purchase. Please note that for hygiene reasons, certain beauty and personal care items may be final sale.

Do you offer international shipping?

Currently, Zitomer Pharmacy ships to addresses within the United States. We are looking into expanding our shipping options to international customers in the near future.

How can I track my order once it has shipped?

Once your order is dispatched, you will receive an email containing a tracking number and a link to the carrier's website to monitor your shipment's progress.

Are the products sold on your site authentic?

Yes, we pride ourselves on being an authorized retailer for all the brands we carry. Every fashion accessory and beauty product is guaranteed to be 100% authentic.

What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.